Plans & Limits
A team is on the Free, Pro or Premium plan, and all its rooms follow it. A room without a team is on Free.
Compare plans
| Limit | Free | Pro | Premium |
|---|---|---|---|
| Rooms per team | 3 | 20 | 200 |
| Team members | 1 | 1–10 | 1–10 |
| Timers per stage | 3 | 50 | 500 |
| Timers per room | 6 | 100 | 1000 |
| Messages per room | 3 | 50 | 500 |
| Audience questions per room | 3 | 200 | 2000 |
| Live connections per room | 3 | 5–50 | 50–500 |
| Output passwords | No | Yes | Yes |
| Custom logos | No | Yes | Yes |
| Wrap-up chimes | No | Yes | Yes |
| API keys and the API | No | Yes | Yes |
| Import and export | No | Yes | Yes |
| Customized Submit form | No | No | Yes |
Every plan includes one team member, the owner. On Pro and Premium you buy more members and live connections, up to the top of each range.
Audience members using the Submit form don't count as live connections.
Buying a plan
Team admins buy Pro or Premium on the Billing page, for 30 days or a year, with the members and live connections the team needs. A year costs six times 30 days. You pay in crypto on the page of our payment provider, NOWPayments, and the plan applies as soon as the payment is confirmed.
Nothing renews by itself. The team's admins get an email a week and a day before the end, and after it the team is on Free. Cancel on the Billing page stops those emails; the plan still runs to its end, and there are no refunds.
To change the plan before it ends:
- Buy another plan, or more members or connections. The new 30 days or year starts at once, and the time you have left is added, converted by price: a day of Pro is half a day of Premium.
- Switch without paying. The time you have left is converted to the new setup, so upgrading shortens it and downgrading lengthens it.
Reaching a limit
When you reach a limit, the button to add more turns off and tells you the limit. If a room is full of live connections, the next device sees a page saying the room is full. Devices reconnecting or reloading aren't counted as new.
On Premium and need more? Contact us.
Changing plan
A plan applies to every room in the team, and open rooms follow a change without a reload.
If you move to a lower plan, or a plan ends, nothing is deleted:
- Rooms, timers and messages over the new limit stay. You just can't add more.
- Paid settings stay saved but stop applying: passwords, custom logos and chimes. They come back if you upgrade.
Limits on every plan
| Item | Limit |
|---|---|
| Labels per room | 24 |
| Labels per timer | 5 |
| Activity log entries per room | 500 |
| End-of-show loops | 2 to 10 |
| Import file | 1 MB |
| Logo image | 3 MB |
Text lengths
| Field | Characters |
|---|---|
| Room or team name | 50 |
| Timer title or speaker | 100 |
| Timer comment | 200 |
| Message | 500 |
| Label name | 10 |
| API key name | 50 |
| Your name | 100 |
| Output password | 64 |